Elevated 4xx errors
Incident Report for Elastic Path
Resolved
This incident has been now been resolved.
Posted May 08, 2024 - 01:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 08, 2024 - 00:42 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 08, 2024 - 00:11 UTC
Update
Our engineers are continuing to work on a fix for this issue.
Posted May 07, 2024 - 22:35 UTC
Identified
The issue has been identified and is isolated to a specific region in US East only. We are working with our cloud provider to implement a fix.
Posted May 07, 2024 - 21:30 UTC
Update
Our engineers are continuing to investigate.
Posted May 07, 2024 - 21:07 UTC
Investigating
We are currently investigating elevated 4xx errors on the platform.
Posted May 07, 2024 - 20:36 UTC
This incident affected: EU (EU Shopper/Storefront API) and US (US Shopper/Storefront API).