All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
99.98 % uptime
Today
EU Admin API
Operational
90 days ago
99.97 % uptime
Today
EU Shopper/Storefront API
Operational
90 days ago
99.99 % uptime
Today
EU Commerce Manager
Operational
90 days ago
99.99 % uptime
Today
EU Webhooks
Operational
90 days ago
99.98 % uptime
Today
US Operational
90 days ago
99.9 % uptime
Today
US Admin API
Operational
90 days ago
99.88 % uptime
Today
US Shopper/Storefront API
Operational
90 days ago
99.85 % uptime
Today
US Commerce Manager
Operational
90 days ago
99.96 % uptime
Today
US Webhooks
Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Elevated Errors affected all services in the EU
Resolved - We experienced a service outage which would have affected all services in the EU region between 14:55 to 15:02 UTC
This has now been resolved.
Sep 28, 15:00 UTC
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Elevated errors in the US region
Resolved - This incident has been resolved.
Sep 21, 18:50 UTC
Update - We are continuing to monitor for any further issues.
Sep 21, 17:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 17:46 UTC
Identified - We have identified a possible cause and putting a fix in place.
For now we have suspended the ability to import product in PXM.
Sep 21, 16:47 UTC
Update - We are continuing to investigate this issue.
Sep 21, 16:37 UTC
Update - We have identified a possible cause and putting a fix in place.
For now we have suspended the ability to import product in PXM.
Sep 21, 16:33 UTC
Update - The engineering team is continuing to investigate issues related to the elevated errors
Sep 21, 16:30 UTC
Update - The engineering team is continuing to investigate issues related to the elevated errors
Sep 21, 16:00 UTC
Update - The engineering team is continuing to investigate issues related to the elevated errors
Sep 21, 15:28 UTC
Investigating - We are currently experiencing elevated errors in the US region affecting the Admin API. Shoppers are not affected.
Our engineers are currently investigating.
Sep 21, 15:08 UTC
Sep 20, 2023

No incidents reported.

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