Increased error rates from the API

Incident Report for Elastic Path

Resolved

The affected nodes look to be stable now. We'll continue to monitor.
Posted Oct 10, 2018 - 11:56 UTC

Monitoring

Error responses look to have stabilised now. We'll continue to monitor.
Posted Oct 10, 2018 - 10:48 UTC

Identified

We've identified the misbehaving node and are working to stabilise now.
Posted Oct 10, 2018 - 10:38 UTC

Investigating

We are currently investigating a minor increase in error rates from some of our services. Currently less than 1% of traffic looks to be affected.
Posted Oct 10, 2018 - 10:17 UTC
This incident affected: EU (EU Shopper/Storefront API).