Elevated errors in Product Import service

Incident Report for Elastic Path

Resolved

The issue has been resolved
Posted Sep 08, 2023 - 22:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 08, 2023 - 22:06 UTC

Identified

The issue has been identified and our engineering team is implementing a fix.
Posted Sep 08, 2023 - 21:34 UTC

Update

The engineering team is continuing to investigate issues related to the Product Import issue.
Posted Sep 08, 2023 - 21:20 UTC

Update

Our engineering team is continuing to work of a fix to address the issue ...
Posted Sep 08, 2023 - 20:48 UTC

Investigating

We are currently experiencing elevated errors in the Product Import service
Our engineers are currently investigating.
Posted Sep 08, 2023 - 20:10 UTC
This incident affected: US (US Admin API).