Elevated error rate on our message platform for Prod US
Incident Report for Elastic Path
Resolved
The issue has been resolved
Posted Jul 15, 2023 - 09:34 UTC
Update
We are continuing to monitor for any further issues.
Posted Jul 14, 2023 - 23:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2023 - 21:48 UTC
Update
The investigation is continuing.
Posted Jul 14, 2023 - 21:12 UTC
Update
The engineering team is continuing to investigate issues related to our message platform.
Posted Jul 14, 2023 - 20:38 UTC
Investigating
We are currently investigating errors seen on our message platform.
Posted Jul 14, 2023 - 20:04 UTC
This incident affected: US (US Shopper/Storefront API, US Webhooks).
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