Elevated 4xx errors

Incident Report for Elastic Path

Resolved

This incident has been now been resolved.
Posted May 08, 2024 - 01:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2024 - 00:42 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 08, 2024 - 00:11 UTC

Update

Our engineers are continuing to work on a fix for this issue.
Posted May 07, 2024 - 22:35 UTC

Identified

The issue has been identified and is isolated to a specific region in US East only. We are working with our cloud provider to implement a fix.
Posted May 07, 2024 - 21:30 UTC

Update

Our engineers are continuing to investigate.
Posted May 07, 2024 - 21:07 UTC

Investigating

We are currently investigating elevated 4xx errors on the platform.
Posted May 07, 2024 - 20:36 UTC
This incident affected: EU (EU Shopper/Storefront API) and US (US Shopper/Storefront API).