Elevated Errors in our Orders Service

Incident Report for Elastic Path

Resolved

The issue is affecting one store in the US region. All other stores in the US region are unaffected by this issue. We are working with this store to resolve this issue.
Posted Jul 16, 2023 - 23:54 UTC

Investigating

We are currently experiencing elevated errors in the US Region relating to the orders endpoint.
Our engineers are currently investigating.
Posted Jul 16, 2023 - 22:49 UTC
This incident affected: US (US Shopper/Storefront API).