500 Errors connecting to API

Incident Report for Elastic Path

Resolved

The issue has now been resolved.

Posted May 02, 2022 - 14:59 UTC

Update

We are continuing to investigate this issue.

Posted May 02, 2022 - 14:51 UTC

Investigating

We are getting reports of 500 errors when trying to connect to the API. We are currently investigating the issue with high priority.

Posted May 02, 2022 - 14:50 UTC

This incident affected: US (US Admin API) and EU (EU Shopper/Storefront API).